Internal Audits

Auditing management systems ensures effective performance and identifies where improvements exist. 

This is a practical two-day course providing the knowledge and confidence needed to complete effective internal audits.

Participants learn the essentials of auditing, including:

• Managing an audit
• Conducting opening and closing meetings
• Interviewing staff
• Collecting objective information
• Relating findings to a standard
• Preparing reports that help management improve systems and performance.

The basis for this course is:
ISO 19011 - Guidelines for quality and/or environmental management systems auditing. The principles apply equally to any management systems standard and examples and case studies to illustrate this are used throughout the course.

PLEASE NOTE Course prerequisite
A good working knowledge of the standard to be audited is essential for all students of this course. Standards
could include:

• AS/NZS ISO 9001 Quality management systems – Requirements
• AS/NZS 14001 Environmental management systems – Specifications with guidance for use
• NZS 4801 Occupational health and safety management systems – Specifications with guidance for use
• NZS ISO/IEC 17025 General requirements for the competence of testing and calibration laboratories

Competent trainers
Your trainers are experienced management systems auditors. They provide a wealth of knowledge and the skillset to help you become a confident auditor. The number of participants for each course is restricted to ensure a trainer / student ratio that will facilitate effective training outcomes.