Terms and Conditions

Amendment, Alteration and Cancellation

We reserve the right to amend, alter or withdraw any of the information in this brochure or on any course being offered should circumstances dictate. If we cancel, we will notify registrants as early as possible to minimise any inconvenience. Please check with us before booking any travel or accommodation connected with your course registration.

Unable to attend

We understand that priorities change and you may not be able to attend the course you have registered for. When this arises, the following terms may apply:

  • If you advise us of the registrant’s non-attendance 14 days or more before the course starts, you will be issued with a full refund.
  • Should we receive cancellation less than 14 days before the course starts, we will refund 50% of the course fee.
  • If we receive cancellation on the day of the course or the registrant does not attend, no refund will be made.


You may transfer to another date and/or location for the course you have registered for up to 5 working days prior to the course commencing at no additional cost. If we receive a transfer request within 5 days of the course, a 25% transfer fee will apply. Transfers on the day of the course will be treated as cancellation.